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Secretary Cathy Stepp, who was appointed secretary in 2011 by Republican Gov. Scott Walker, spoke at a forum in Florida in January 2015 and expressed frustration in trying to spark a cultural shift with employees who hold strong environmental convictions, which she appreciated. “We needed to make the agency more approachable,” she said. “We had to break down the gray bureaucratic walls.
Stepp, a former home builder, recalled at one agency listening session how an employee told her that the “deer and the butterflies and clean air and clean water, that those were our customers. And I said, ‘Well, the last time I checked, they don’t pay taxes and they don’t sign our paychecks.'”